Send Us a Message

Talk to a Packaging Machine Expert in China

Q: What information should I prepare before contacting ShengWei?

To get the most accurate quote, please share: the product you want to pack (with photos if possible), target output speed, bag type and size range, desired automation level, and your country and port. Even partial information helps.

Q: Can I visit the ShengWei factory in Shantou?

Yes. We encourage factory visits so you can inspect our production floor, see machines running under test, and meet the engineering team. Shantou is about 50 minutes from Jieyang Chaoshan Airport or 1.5 hours from Xiamen Gaoqi by car. We arrange airport pickup, hotel, and an English-Chinese interpreter if needed.

Tell us what you need to pack and our sales engineering team will recommend the right machine, configure it to your specs, and quote you within 12 hours on business days.

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Machine Models

80+

Countries Served

12h

Quote Turnaround

Email: [email protected]

WhatsApp / WeChat: +86 181 2511 2025

Hours: Mon–Sat · 8:00–18:00 (GMT+8)

Inquiry Form

Get a Quote in 12 Hours

Our sales engineering team replies personally on every business-day inquiry.

Include in your message Product to pack · Target output (bags/min) · Bag type & size range · Country and port

Your information is only used to respond to your inquiry. We never share your data.

Response Time

Within 12 Hours

Languages

English · 中文

Markets Served

80+ Countries

Time Zone

GMT+8 · Mon–Sat 8:00–18:00

Your Account Manager

One dedicated point of contact from first inquiry to after-sales support.

Point of Contact

Hellena Ji

International Sales Manager

Hellena helps packaging buyers across 80+ countries spec the right machine and configuration for their product. From the first WhatsApp message through final installation, she's your single point of contact at ShengWei — she'll reply to your inquiry personally within 12 hours on business days.

Message Hellena Email

Beyond a Quote — Make Your Buying Decision Easier

Three options buyers use before placing an order with ShengWei.

Send a Product Sample

Real-machine packaging test

Mail your product or packaging film to our factory. Our engineers run it on the actual machine before quoting — you get video proof of speed, sealing, and bag quality on your own product.

Email Sample Request

Schedule a Video Tour

30-min walk-through on the floor

Live Zoom or WhatsApp video tour of any machine on our shop floor with the engineering team. See the machine running, ask questions, request close-ups of components in real time.

Request a Time Slot

Visit the Factory

Shantou, Guangdong, China

Inspect machines under load test, audit our quality control, and meet the engineering team in person. We arrange airport pickup, hotel, and an English-Chinese interpreter.

Plan Your Visit

Visit Our Factory

Come See the Machines in Person

We welcome factory visits from prospective buyers. Walk our production floor, watch machines run under load test, and meet the engineering team. We arrange airport pickup, hotel, and an interpreter if needed. Shantou is about 50 minutes from Jieyang Chaoshan Airport (SWA) by car, or 1.5 hours from Xiamen Gaoqi (XMN).

No. 169, Tuozhong Road, Jinping District, Shantou City, Guangdong Province, China

Open in Google Maps Factory Tour & Gallery

Before You Contact Us

Quick answers to the most common pre-inquiry questions.

How fast will I get a quote after sending an inquiry?

Standard quotes are delivered within 12 hours on business days. Complex requests involving custom configurations, multiple machines, or full production lines may take 24–48 hours. If you need an urgent quote, WhatsApp is the fastest channel.

What information should I prepare before contacting ShengWei?

To get the most accurate quote, please share: (1) the product you want to pack (photos help), (2) target output speed, (3) bag type and size range, (4) desired automation level, and (5) your country and port. Even partial information helps — our engineering team can guide you through the rest.

Can I visit the ShengWei factory in Shantou?

Yes — and we strongly encourage it. You'll inspect our production floor, see machines running under test, and meet the engineering team. Shantou is about 50 minutes from Jieyang Chaoshan Airport (SWA) or 1.5 hours from Xiamen Gaoqi (XMN) by car. Send us your travel dates and we'll arrange airport pickup, hotel, and a Chinese-English interpreter if needed. See our factory gallery.

Get Started

Ready to Start Your Packaging Line?

Tell us what you need to pack. We'll recommend the right machine, configure it to your specs, and ship it to your factory — with full support along the way.

Replied to personally by
Hellena Ji · International Sales Manager

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